Shipping & Returns

 

 

Shipping

Please allow approximately 10 business days for shipping, though most orders will arrive sooner. The Museum Shop cannot process international orders. 

If you have a question about the status of your shipment please contact us at [email protected]

 

Curbside Pickup

Once our staff carefully prepares your order (typically within 24 hours), they will give you a call to let you know it is ready for pickup.

  • For curbside pickup, park at our W. Lancaster Ave, Fort Worth, TX 76107 location (watch for our signage on the south side of the museum)
  • Give our team a call at 817.989.5001
  • Sit back and relax while we hand-deliver your order right to your backseat 

Curbside pickup is available Tu, W, Th, F, Sa 10 am-5 pm, Su 12 pm-5 pm

 

Returns

Returns are gladly accepted with receipt within 30 days of original purchase. The item returned must be in the condition in which it was sold and in its product packaging. Returns will be credited in the original form of payment. Gift recipients are eligible for store exchanges.

Sale items are non-returnable.