Are all the products sold in the Museum Shop available online?
Our Museum Shop website features almost everything you’ll find in our store, from prints and books to toys, accessories, and more! We’re constantly adding new items, so there’s always something new to discover. While we strive to offer a great selection online, some of our newest and most exciting items are only available in-store. If you see something special when you visit, feel free to give us a call at 817.989.5001, and we'd be happy to help you place an order!
Does the Museum Shop sell reproductions on canvas of works from the Amon Carter Museum of American Art’s collection?
The Museum Shop does not offer canvas reproductions. We do carry a variety of paper prints in an 11-inch by 14-inch size.
I have a painting from your museum. What is it worth?
While the Museum Shop previously sold canvas reproductions of popular paintings, these items are no longer available for purchase. Many of these reproductions still exist, but they have not appreciated in value beyond their original selling price. Please note, we do not offer appraisals for prints or artwork at the Museum Shop.
Payment Methods
Online and over the phone we accept American Express, Discover, Visa, and Mastercard. In-store we also accept cash, checks, and contactless payment options such as tap, Apple Pay, Google Pay, Samsung Pay and more.
Ordering by Phone
You may order directly from our shop by calling 817.989.5001 during business hours.
I represent an organization with tax-exempt status. Can I place a tax-exempt order online?
The Museum Shop honors the tax-exempt status of eligible Texas institutions. However, we cannot process a tax-exempt order through the Museum Shop’s online store. Tax-exempt orders can be placed in person with a filled in Texas Sales And Use Tax Exemption Certificate from the purchaser. If you have questions, please contact the Museum Shop at [email protected]. Taxes do not apply on out-of-state orders.
Gifts
Sending out a gift? We have you covered! Gift wrapping is always complimentary. If you'd like to include a personalized touch, we also offer a handwritten note, free of charge. Simply include your message in the notes section at checkout, and we'll take care of the rest!
Shipping
Please allow approximately 10 business days for shipping, though most orders will arrive sooner. The Museum Shop cannot process international orders or provide special shipping options such as 2-Day or 1-Day shipment. We also only ship through USPS.
How can I find out about the status of my order?
To inquire about an order, please email us at [email protected] and we will get back to you as soon as possible. Please provide your order ID number found in your email order confirmation.
Will my order arrive in one package?
For the greatest care and protection in shipping, your items may be packaged in separate boxes. Please note that this will not affect your shipping charges (you will only be charged once for delivery of all shipments), but you may receive the boxes at various times or on different days.
Can my order be shipped to multiple addresses?
Orders placed through our online shop can only be shipped to a single address per order. To send gifts to more than one recipient, please place multiple orders with different shipping information for each address.
In-Store and Curbside Pickup Orders
Know exactly what you want but are short on time? Call our Museum Shop at 817.989.5001 to complete your order over the phone. We’ll hold your items for up to one business day, bag them up, and have them ready for pickup in-store. For added convenience, we now offer curbside pickup as well! Just choose the curbside option at checkout and we'll bring your order right to your car. Simply give a Sales Associate your name when you arrive, and your order will be ready for you.
Returns
Online returns must be processed online and cannot be processed in our Museum Shop. Simply contact [email protected] to begin the process.
Returns are gladly accepted with receipt within 30 days of original purchase. The item returned must be in the condition in which it was sold and in its product packaging. Shipping fees will not be refunded. Returns will be credited in the original form of payment. Gift recipients are eligible for store exchanges. Sale items are non-returnable.
Members
Members save 10% to 20%* while shopping in-store or online. Contact our friendly Membership team to get your member-only online discount code or flash your Amon Carter Museum of American Art membership card in-shop!
*Excluding sale items & collector's editions
What if I have a question or problem when placing an order online?
If you have a question or problem placing your order, please email us at [email protected].
Who do I send product submissions to?
The Museum Shop offers a unique mix of art-inspired products, artisan-made items, and gifts for the entire family. Each piece is chosen with the Amon Carter Museum of American Art's mission, collection, and education programs in mind.
If you are an artist or vendor interested in submitting products to the Museum Shop, please email us at [email protected]. Please include images, a link to your website, and wholesale pricing. Unfortunately, due to high volume, we are unable to respond to every submission.